Previous incidents

August 2024
Aug 29, 2024
1 incident

Server API outage

Downtime

Resolved Aug 29 at 10:32am UTC

Server API now working normally

1 previous update

Aug 24, 2024
1 incident

Idle groups partially unavailable

Resolved Aug 24 at 03:11am UTC

Groups of starter plan users that were marked as idle may be unavailable due to an issue with a downstream provider. We're working to mitigate the issue.

Aug 21, 2024
1 incident

Infrastructure operations partially disrupted

Resolved Aug 21 at 12:08am UTC

Due to an incident in a provider, operations that involve infrastructure changes may be disrupted.

Aug 15, 2024
1 incident

Analytics is down

Resolved Aug 15 at 08:09am UTC

Patch has been deployed and analytics service is restored.

Aug 13, 2024
1 incident

Networking Failure in Some Locations

Degraded

Resolved Aug 13 at 09:10pm UTC

We are still working with our cloud provider to pinpoint the cause of the incident, but traffic is back to normal

1 previous update

Aug 07, 2024
1 incident

Service Degration

Resolved Aug 07 at 07:26pm UTC

Our website, and some databases are experiencing failures due to incidents in 2 cloud providers we use.

July 2024
Jul 30, 2024
1 incident

Partial outage for databases with primaries in the AMS region

Degraded

Resolved Jul 31 at 09:47am UTC

The partial outage for databases with primaries in the AMS region has been completely resolved.

1 previous update

Jul 29, 2024
1 incident

Disruption on group and replica creation

Degraded

Resolved Jul 29 at 11:15am UTC

Resolved by upstream infra provider

1 previous update

Jul 24, 2024
1 incident

Database and Group APIs not working

Degraded

Resolved Jul 24 at 07:49pm UTC

We have solved the incident

1 previous update

June 2024
Jun 16, 2024
1 incident

Services degraded in Singapore region

Resolved Jun 16 at 02:04am UTC

Incident was resolved

Jun 08, 2024
1 incident

Infrastructure allocation disrupted at South America

Degraded

Resolved Jun 09 at 12:49am UTC

The underlying issue was resolved. We're still monitoring the platform for any further problems.

1 previous update