Previous incidents

September 2024
Sep 26, 2024
1 incident

SCL region unavailable

Downtime

Resolved Sep 26 at 03:10pm UTC

The issue has been resolved

1 previous update

Sep 19, 2024
1 incident

Degraded performance in IAD, EWR and BOS regions

Degraded

Resolved Sep 19 at 06:04pm UTC

The cloud provider has applied mitigations to the issue in the IAD, EWR, and BOS regions.

Customers with databases in these regions should not experience any issues at this time.

1 previous update

Sep 17, 2024
1 incident

Maintenance operations for primaries in Chicago (ORD region)

Degraded

Resolved Sep 17 at 11:51am UTC

Maintenance operations were finished successfully.

1 previous update

Sep 13, 2024
1 incident

Infrastructure operations dirupted

Degraded

Resolved Sep 13 at 06:12pm UTC

The issue was resolved

1 previous update

Sep 08, 2024
1 incident

Database creation and deletion disrupted

Resolved Sep 08 at 08:29pm UTC

The issue was resolved

Sep 01, 2024
1 incident

API, CLI and usage metrics are Degraded

Degraded

Resolved Sep 01 at 08:11pm UTC

network issue was solved

1 previous update

August 2024
Aug 29, 2024
1 incident

Server API outage

Downtime

Resolved Aug 29 at 10:32am UTC

Server API now working normally

1 previous update

Aug 24, 2024
1 incident

Idle groups partially unavailable

Resolved Aug 24 at 03:11am UTC

Groups of starter plan users that were marked as idle may be unavailable due to an issue with a downstream provider. We're working to mitigate the issue.

Aug 21, 2024
1 incident

Infrastructure operations partially disrupted

Resolved Aug 21 at 12:08am UTC

Due to an incident in a provider, operations that involve infrastructure changes may be disrupted.

Aug 15, 2024
1 incident

Analytics is down

Resolved Aug 15 at 08:09am UTC

Patch has been deployed and analytics service is restored.

Aug 13, 2024
1 incident

Networking Failure in Some Locations

Degraded

Resolved Aug 13 at 09:10pm UTC

We are still working with our cloud provider to pinpoint the cause of the incident, but traffic is back to normal

1 previous update

Aug 07, 2024
1 incident

Service Degration

Resolved Aug 07 at 07:26pm UTC

Our website, and some databases are experiencing failures due to incidents in 2 cloud providers we use.

July 2024
Jul 30, 2024
1 incident

Partial outage for databases with primaries in the AMS region

Degraded

Resolved Jul 31 at 09:47am UTC

The partial outage for databases with primaries in the AMS region has been completely resolved.

1 previous update

Jul 29, 2024
1 incident

Disruption on group and replica creation

Degraded

Resolved Jul 29 at 11:15am UTC

Resolved by upstream infra provider

1 previous update

Jul 24, 2024
1 incident

Database and Group APIs not working

Degraded

Resolved Jul 24 at 07:49pm UTC

We have solved the incident

1 previous update